Urgent Troubles with Integrating Amazon Payments
  • tomvd
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    Urgent Troubles with Integrating Amazon Payments

    by tomvd » Sat Jun 07, 2014 2:57 am

    Howdy, I'm playing beat the clock. I'm in the USA. I set up a new Amazon Payments personal account just for Kickstarter, and then I set up a "Checkout by Amazon" account for the DBA business, card, bank account, etc. I chose "Create a new account (Recommended for Business accounts)" instead of "Use existing customer account". Is that the right way to do it? When I try to verify the account with Kickstarter, it takes me to the personal AP account which seems to have nothing to do with Kickstarter. It does not provide instructions on what to do other than log into AP. That's not the only issue.

    The other issue is, when I log into AP, it gives the following message:

    "As a result of changes to federal regulation, Amazon Payments is required to verify your identity. This functionality is temporarily disabled, pending verification of your information."

    On the top right, just to make things clear, it says "Welcome to your Amazon Payments Personal Account".

    I have about 9 or 10 days before I have to have everything launched and up and running. Thanks.

    Update: And the latest message: "Important Message: This functionality has been disabled on your account. We have failed in verifying the information submitted by you. Click here to find out more about these restrictions."


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    sbriggman
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    Re: Urgent Troubles with Integrating Amazon Payments

    by sbriggman » Sat Jun 07, 2014 10:17 pm

    That's really confusing and is making my head spin haha. Have you reached out to amazon support?
    Learn how to succeed on Kickstarter: here.
    Submit a free press release for your Kickstarter campaign here.
  • tomvd
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    Re: Urgent Troubles with Integrating Amazon Payments

    by tomvd » Sat Jun 07, 2014 10:28 pm

    Yes. I have to fax them a bunch of documents, and if I explained that problem as well, your head would be spinning ten times faster because I have a 1/2 or a B or a Rear in my physical address and only use my P.O. Box. As for the main problem now, Amazon can not tell me how to get set up for Kickstarter. Anyone have any ideas? Most of you have been through this before. What do I do? Amazon Payments personal account and Amazon Checkout or just Amazon Payments personal? Thanks.

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