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Cancellations????

Posted: Tue Mar 19, 2019 10:07 pm
by Alexiarwilson
My husband and I are currently running our first campaign! It has been a wild ride! Right now we are struggling with cancellations.. We will get a pledge and for some reason within hours a cancellation follows. Do you have any suggestions about this?? is it proper to message the backer? is this normal??

Also, were looking for any feedback as we go into the last few weeks of the campaign. So any advice is greatly appreciated!!
https://www.kickstarter.com/projects/ha ... nife-backp

Re: Cancellations????

Posted: Sun Mar 24, 2019 12:03 pm
by hyperstarter
Looking over this, the data looks quite solid but the campaigns have slowed down:
http://www.kicktraq.com/projects/halton ... hart-daily

Wondering if you used a backer-type-service or another paid service where it seems you're getting backers from their database, but actually it's backers within their own network who then cancel later on...

Keep plugging away and pitching!

We've worked on similar overfunded bags, feel free to get in touch if you need any marketing help.