No response from KS in over two weeks (tech project)
Posted: Fri Nov 15, 2013 10:26 pm
Hi - anyone have this issue with Kickstarter? We submitted a project back on Nov 1st and we didn't hear back anything at all. We later sent 3 follow-ups to the "specialist" through the website contact form and still nothing.
We verified it's "in the queue" as it says "submitted on nov 1, status pending" on the review page.
The project is in technology (it's a new electronic widget) and we did follow all the guidelines but for some reason no one is getting back to us.
Is there anything we can do to escalate this?
thanks!
We verified it's "in the queue" as it says "submitted on nov 1, status pending" on the review page.
The project is in technology (it's a new electronic widget) and we did follow all the guidelines but for some reason no one is getting back to us.
Is there anything we can do to escalate this?
thanks!