6 weeks, and still no money transfer
Posted: Tue Nov 28, 2017 1:04 pm
Hello everyone.
Our Indiegogo campaign finished 6 weeks ago, but still the money we gathered has not been transferred to our Canadian bank account, albeit the fact that their support page claims a transfer within 15 days.
I communicated twice with Indiegogo, the first time after 4 weeks, they replied that our campaign still needed to be reviewed by their Trust & Safety team, I am still awaiting a response for the second email.
Are there other cases like ours, or are we the only one in this position?
Our Indiegogo campaign finished 6 weeks ago, but still the money we gathered has not been transferred to our Canadian bank account, albeit the fact that their support page claims a transfer within 15 days.
I communicated twice with Indiegogo, the first time after 4 weeks, they replied that our campaign still needed to be reviewed by their Trust & Safety team, I am still awaiting a response for the second email.
Are there other cases like ours, or are we the only one in this position?