KickstarterForum.org

jasonm wrote:I just got done with a brief interaction with Ayudos and do not recommend them. Let me state that this isn't a revenge post. I'm disappointed and a week of my campaign time has been wasted, and others should know the truth of their actions. I did manage to get a refund (from Paypal, not Ayudos), so I'm not slamming them because of that either. There are complaints online saying what I'm about to say but in a nutshell here are details of the problems I ran into...

*Paid for $59 package.

*Initial emails come from David D. (featured@ayudos.com) Told to work with Mike directly, and then David is non-existent. (Gmail actually shows Mike at (featured@ayudos.com) as well as his own email. Odd, I don't know.

*Sent numerous emails with specific questions, and asking for an update over the span of 7 days with no replies. More than happy to post them all!

*File dispute with Paypal (day 8) in anticipation of any problems when I ask for refund.

*Ask to cancel and for a refund today (day 8), and immediately get a reply with excuses that my emails ended up in a spam folder. Hmmm. Good timing you got the cancellation email though. Cancelled dispute thinking everything was going to be ok.

*Mike provided me with a horrible press release that had a title claiming my project was live on Kickstarter, when I am in fact on Indiegogo. Other numerous inaccuracies throughout campaign. He sent 2nd email within minutes with "stats" if you can call 2 google links stats.

*I replied to that email within minutes asking if we could make changes, and again, no reply. Sent another shortly after, and again, no reply. If you're THAT busy then you need to hire an assistant or two because this is VERY important and time sensitive when days are ticking off the campaign clock.

*Looked at my "stats" provided to me (one of 2 shortened google links)... 3000+ CLICKS on link to campaign in less than 24 hour period last week, over 95% from Internet Explorer. After that, flat, no clicks whatsoever. I have checked my website, and campaign stats, and on average a 24 hour period delivers a tiny fraction of that for IE. Even when I had spikes from other social activity, there was never a graph that looked so outrageous. Certainly seems like a bot or click farming but without IP's to confirm it's just a feeling in my gut that the results are fake. Would love to get my hands on more granular data including IP addresses because unless there's that many people in less than a 24 hour period that use IE vs Chrome, Safari and Firefox combined to click on that one link I just don't believe it.

*Doubtful a refund would happen, called Paypal back and explained situation, who then reimbursed me. Sounded like Paypal wasn't happy to find out about all of the complaints and comments online all saying the same thing going back months, and is going to be investigating.

I'm sickened that I wasted a week of my campaign time and really hope that they change their ways or close up shop because they're only hurting people that have put a ton of work into their campaigns.

I hope this helps someone before they waste their time and money. And I pray I can find someone who can help with PR/Marketing I can trust. I'm doing a lot on my own, but crowdfunding projects and startups do need professional help. Not vultures trying to make a buck with false promises and poor execution.

Ayudos.com wrote:Now to say that we are "vultures" give "false promises" and are "hurting people" is misleading because we have more successful campaigns and satisfied clients than unsatisfied. If it were the other way around, wouldn't there be hundreds of negative reviews and feedback about our services ?

Sean A wrote:Don't waste your money on Ayudos! You will get no success rate as they will take your money and run. As soon as you pay for their crowdfunding promotion service, you will never hear from them! They never delivered on the featured promotion I paid for and after sending them 6 emails to find out why they didn't deliver and were not answering, I gave up. They are HORRIBLE! And this is my only recourse.I have seen numerous complaints all over the new about these scam artists. STAY AWAY!