by Mongoose » Fri Feb 07, 2020 3:00 pm
Greetings,
Over the past few years, I've "backed" (bought) over a dozen
projects. Presently, the majority of transactions have gone
to fraudulent sellers, who defaulted and refused to ship or
answer queries.
I believe that criminal sellers are going to cost reputable sellers
business, given that the Kickstarter staff tolerates seller defaults.
Buyers, as I have discovered the hard way, have no way to
ascertain whether a seller is reputable or criminal. The kickstarter
employee staff certainly isn't screening their sellers.
Criminal sellers' strategy is to require payment long before
the 60 day credit-card charge back suspense date, thus
preventing charge-backs of fraudulent transactions.
So far I've lost over USD $600 to Kickstarter fraud; my only
options are small claims court or to report Kickstarter to
the state attorney general, as was done in Washington State.
The solution is for the Kickstarter staff and management to
provide refunds without restrictions. Kickstarter personnel
should be the ones to collect from their criminal sellers.
Hi, I'm just a lowly backer, and have no campaign website.
Thanks.