by DaveGarber1975 » Wed Jan 03, 2018 2:50 am
Yes, interrogating is a poorly-chosen word.
But I agree that, if done right, then it can very helpful.
It's generally good practice to personally greet each new backer and thank them for pledging. We've recommend this to our clients before.
And it's generally fine to send them questionnaires, as well, asking for useful information, as long as you don't render them too long.
Just be respectful and grateful, and don't "spam" them.
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