What do you do with backers who choose no rewards? Do you offer them the order anyway? Or just thank them profusely?
www.tinyurl.com/greet-rose
Does anyone offer rewards to backers who choose no reward?
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DeenaLarsen
- -- Junior Member --
- Posts: 24
- Joined: Wed Jun 04, 2014 9:04 pm
Does anyone offer rewards to backers who choose no reward?
I am trying to use the Kickstarter as preorders for a special greeting card (and I know everyone here has a project to sell.)
What do you do with backers who choose no rewards? Do you offer them the order anyway? Or just thank them profusely?
www.tinyurl.com/greet-rose
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Re: Does anyone offer rewards to backers who choose no rewar
I would just thank them. Usually, when I choose no reward, I actually just want to support the project and either don't want the reward or don't want the creator to worry about one more reward fulfillment order (cost + headache). -
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DeenaLarsen
- -- Junior Member --
- Posts: 24
- Joined: Wed Jun 04, 2014 9:04 pm
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Re: Does anyone offer rewards to backers who choose no rewar
We send a quick reminder to the backer to confirm that they deliberately chose no reward. We've found on our project that some people just forget to select it. -
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TheGOODKyle
- -- Senior Member --
- Posts: 61
- Joined: Fri Jul 04, 2014 4:07 pm
Re: Does anyone offer rewards to backers who choose no rewar
I myself have willingly done it a few times. So I can only assume it happens a lot more often.Receiving superpowers from the Earth to combat an ancient evil is a profoundly demanding task, but society may be the biggest problem.
https://www.kickstarter.com/projects/15 ... -superhero -
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Re: Does anyone offer rewards to backers who choose no rewar
We have the opposite problem! Some backers wishing to have a reward, without telling us their address haha"simple is good" : check us out!
http://kck.st/1jUyVpn -
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DeenaLarsen
- -- Junior Member --
- Posts: 24
- Joined: Wed Jun 04, 2014 9:04 pm
Re: Does anyone offer rewards to backers who choose no rewar
Thanks. It is tough to figure out. I have emailed every backer who did not select a reward to ask them. Of course, since some of my rewards are electronic (get your name in a new language now) and are before the KS ends, that makes it difficult. www.tinyurl.com/greet-rose -
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Re: Does anyone offer rewards to backers who choose no rewar
Yeah I find it good to just send a personal email to those backers with a thank you for supporting your project. They really appreciate you taking the time to send them a message.Check out Tabletop Simulator on Kickstarter if you're into board games and other tabletop goodness! -
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TheGOODKyle
- -- Senior Member --
- Posts: 61
- Joined: Fri Jul 04, 2014 4:07 pm
Re: Does anyone offer rewards to backers who choose no rewar
That's what I do. When I get a backer notification I send them a message as soon as I can thanking them.Receiving superpowers from the Earth to combat an ancient evil is a profoundly demanding task, but society may be the biggest problem.
https://www.kickstarter.com/projects/15 ... -superhero -
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Re: Does anyone offer rewards to backers who choose no rewar
We're going to be sending them thank you letters if they pledge $3 or more. The others will get a generic email.
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