6 weeks, and still no money transfer
  • GCharb
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    Joined: Tue Aug 29, 2017 1:13 pm

    6 weeks, and still no money transfer

    by GCharb » Tue Nov 28, 2017 1:04 pm

    Hello everyone.

    Our Indiegogo campaign finished 6 weeks ago, but still the money we gathered has not been transferred to our Canadian bank account, albeit the fact that their support page claims a transfer within 15 days.

    I communicated twice with Indiegogo, the first time after 4 weeks, they replied that our campaign still needed to be reviewed by their Trust & Safety team, I am still awaiting a response for the second email.

    Are there other cases like ours, or are we the only one in this position?


  • DaxKamala
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    Joined: Tue Dec 05, 2017 5:06 pm

    Re: 6 weeks, and still no money transfer

    by DaxKamala » Tue Dec 05, 2017 5:17 pm

    Please post if and when you get your funds.
    This is exactly the kind of stuff we need to know about.
    Thanks for the post.
  • GCharb
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    Joined: Tue Aug 29, 2017 1:13 pm

    Re: 6 weeks, and still no money transfer

    by GCharb » Tue Dec 05, 2017 5:26 pm

    No funds as of yet, but we received an email saying that it was approved and will be transferred in their next transfer cycle, the campaign ended 7 weeks ago yesterday!

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